The Government of Flanders aims – via the key project ‘Modern HR Policy’ – to realize its strategic vision by means of five HR objectives: mobility, employability, employee reward policy, labor organization, and leadership.

The program ‘Business Information Government of Flanders’ aims at offering integrated information for, about, and by the Government of Flanders.

De Vlaamse overheid maakt elke dag weer werk van het realiseren van haar missie en de daaruit voortvloeiende doelstellingen. Om de realisatie van de doelstellingen te faciliteren, heeft de Vlaamse overheid een beleid met betrekking tot organisatieontwikkeling ontwikkeld.

At this conference we shared the results of the project on effectiveness of coaching which is running in collaboration with UGent.

What was picked up during this conference was processed in a report and several illustrating articles that can be found under the information for internal coaches of the Flemish public administration. The contacts in between presentations also yielded concrete results. It was decided to establish an international working group around the theme of internal coaching, which is accessible for internal coaches only and does not require EMCC membership.  The Flemish public administration is the initiator of this network together with the UK.  In a first instance, a partnership will be set up between the UK, France, the Netherlands and Flanders. Both the public and private sectors are represented in this network.  Since a large number of multinationals are involved in this network, the expertise is shared all around the world.

The Government of Flanders has within the context of its Better Administrative Policy opted in favour of a results-oriented planning model. The model adopts as starting principle the introduction of delineated responsibilities and a political-administrative cooperative model geared towards the conversion of political priorities into effective policy.

The Government of Flanders is introducing a common ICT infrastructure. This common infrastructure will promote and ensure improved efficiency and lead to cost savings. Likewise, a number of different ICT platforms are to be offered with an eye on achieving maximum efficiency, manageability, and cost-effectiveness.

Joris Scheers, general coordinator Real Estate Policy at the Department of Public Governance and transition manager ‘Sustainable and Creative Cities’ of the ViA project, has been elected President of the European Council of Spatial Planners/Conseil Européen des urbanistes (ECTP-CEU), the umbrella organisation of European professional organisations for urban and spatial planners. 

Scheers is a spatial planner, a sociologist and the former president of the 'Vereniging voor Ruimte en Planning' (Flemish Society of Spatial Planners). Today he is also a visiting professor at KU Leuven, and chairman of the municipal committee for spatial planning (gecoro) of the city of Leuven. He wants to strengthen the European network in the coming years, renew the organisation and draw attention to the spatial challenges faced by Europe, such as the functioning of urban networks, the uncontrolled intake of open space, climate change and liveability.

‘Spreekbuis’, the point of contact for staff members

Establishing Spreekbuis, as central point of contact for staff members for reports on issues of well-being and integrity, not only achieved its goals, it surpassed them. From the start of the project three rather ambitious goals were determined:

1. Double the number of reports/cases received by Spreekbuis. In 2012 Spreekbuis received 45 cases, in 2013, after the renewal of Spreekbuis and its improved services, it had received 93 cases. 

Within the Government of Flanders, the use of ICT is aligned with the business administration. Within the Government of Flanders, processes pertaining to Business & ICT alignment are supported by four cornerstones.

By using this website you are accepting all the terms of this disclaimer notice.  If you do not agree with anything in this notice you should not use this website.

The information contained in this website is for general information purposes only. The information is provided by the Public Government Department and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Since June 2013 the Flemish government had 16 certified internal coaches to its disposal. On March 6th 2015 a new pool of internal coaches graduated, extending the original group with 21 new coaches. In 2014 173 leaders (from top civil servants to potential leaders) were coached, with the number of coaches increasing we expect to double this number in 2015.

The Regulatory Management Unit works around administrative simplification in several areas.

De Vlaamse overheid gaat voor duurzame huisvesting door middel van rationeel ruimtegebruik, zuinig energie- en waterverbruik enz. De Vlaamse overheid zet ook in een groener wagenpark.

Via het 'Nieuwe werken' wil de Vlaamse overheid meer werkcomfort realiseren met minder bruto-oppervlakte en minder leegstand.

Public procurement for which e-tendering is allowed or required

The graph below shows to what extent the contracting authority allows or requires the use of the electronic procedure. It shows whether the contracting authority is ready to start using e-tendering. 

The diagram displays the quantitative development of published public procurements that allow electronic submission of tenders (as compared to the total of public procurements falling under the obligation of publication).

Percentages are shown per month. The link ‘detailed figures’ allows you to select a ‘policy area’ and an ‘entity’ in order to call up specific figures.

Detailed figures

Within the Government of Flanders, various entities have worked out a performance measurement and evaluation system. Some systems are geared towards monitoring the policy objectives, while others make it possible to follow up the entire operating chain (all projects and processes, coupled to policy and organizational objectives) within the entity.

Digital preservation

Since 2010, the Government of Flanders has a policy on digital preservation. The policy plan 'Agains Digital Alzheimer's' (Dutch) is aimed at assuring the sustainability and easy access to public sector information of the Government of Flanders.

By means of concrete action lines, the plan proffers an answer to the growing need within the Government of Flanders for a sustainable solution for digital archiving. Within this context, we will examine, amongst other topics, the legal context wherein this can be realized; special attention will be paid in this process to the issues of digital signature and substitution.

In the policy plan, we have formulated four strategic objectives:

On Friday 23 May 2014, the Standard Cost Model (SCM) network gathered in Ankara, Turkey. Our colleagues from the Public Governance Department gave a presentation about the Flemish project on smart subsidies.

‘Spreekbuis’, the point of contact for staff members

The results and figures of 2014 are very similar to those of 2013: in 2014 Spreekbuis received 87 cases which is only slightly less than in 2013 and might be due to the new scope. In 2013 Spreekbuis was offered for free to all the entities of the Flemish government authorities, whereas in 2014 it was a service offered to the entities that also make use of the services for prevention or that have paid a contribution to make use of Spreekbuis.

These 87 cases included 9 information requests and 78 reports that had to be further investigated and dealt with. In 2014 Spreekbuis received 91 telephone calls and 183 email reports. 

First and foremost, the Government of Flanders wants to introduce e-government for the purpose of improving the interaction between administrations and citizens. Informatie Vlaanderen is tasked with developing and underpinning ICT-projects for an accessible, demand-driven, simplified and integrated public service.

The Government of Flanders wants to be a model for all citizens and organizations in the area of equal opportunities and diversity. The Government of Flanders wants to reflect the make-up of the Flemish society and is constantly striving to achieve the proportionate and equitable representation of disadvantaged social groups within its HR complement.

Flanders in Action is Flanders' project for the future. By 2020, Flanders wants to stand out as an economically innovative, sustainable and socially caring society.

Kristien Verbraeken and Wendy De Letter respresented Belgium at the integrity week and at the annual meeting of the “Working Party on Public Employment and Management” (the HR team of the OECD).

Voor hun ICT-voorzieningen kunnen de Vlaamse overheidsdiensten en de kabinetten van de Vlaamse Regering gebruik maken van een gemeenschappelijk ICT- en e-governmentaanbod. Ook voor het informatiemanagement bestaat een gemeenschappelijke dienstverlening, zoals het Depot Vilvoorde.

Electronic tenders / total number of tenders per month

This graph below shows the number of electronically received tenders expressed as a percentage of the total number of received tenders for public procurements that were subject to an electronic tender opening session. The diagram shows the development per month expressed as a percentage. The link 'detailed figures' allows for looking up specific figures for a certain policy area or entity.

The graph indicates the extent to which the business community is ready for electronic submission of their tenders.

Detailed figures

The OECD (Organisation for Economic Cooperation and Development) recently published a new report on whistleblower protection systems, both in the public and private sectors. This report analyses whistleblower protection frameworks in OECD countries, identifies areas for reform and proposes next steps to strengthen effective and comprehensive whistleblower protection laws.
The whistleblower protection system of the Flemish government has been known as a good practice on the European level since its introduction in 2006. But the Flemish government does not only have a whistleblower protection act, it also offers points of report where both members of staff and citizens can raise concerns. Having these points of concerns and the service they offer to effectively deal with the reports, results in fewer cases where the actual whistleblower protection procedure has to be applied.

Something went wrong

Unfortunately, we can not show the page you requested. You can help us improve the website by reporting this to us. Try the search function to find the information anywhere else on the site.

Business continuity management (BCM) is an important element of proper business operations. BCM forms a part of setting up a system of internal controls and lies embedded in the daily workings of an organization, just like the other elements of the internal control (audit) system.

The policy plan 'Agains Digital Alzheimer's' is aimed at assuring the sustainability and easy access to consultation procedures with reference to the digital administrative documents of the Government of Flanders.

On 10 June 2014, Wouter De Boeck (Head of the HR & Organizational Development Division of the Public Governance Department) and Xavier Suykens (Consultant ‘New way of work’ at Het Facilitair Bedrijf) gave a presentation on ‘The role of the workplace in the HR strategy’ to the members of the Belgium Chapter of the International Facility Management Association (IFMA).

On Friday afternoon 27 November, all the network’s coaches received a fairly elaborate discourse on burnout within the Flemish public administration in an interactive manner. Joost Flores (Psychosocial Prevention Adviser) and Annelies Antheunis (policy assistant for welfare at work) first clarified the framework of concepts. After that, they went on to explain how the working context can be mapped and which role managers/HR staff/colleagues can play in the context of burnout and relapse prevention. The coaches were offered an insight into the figures, vision and action plan on burnout in the Flemish public administration.

The architectural framework of the Government of Flanders offers a structural dimension wherein the policy of an entity can be realized efficiently by means of generic and specific ICT building blocks. The reusability of components and the reiterative characteristics of solutions determine the strength of the framework.

The Government of Flanders considers the well-being and safety of employees its first priority. In this respect, the Government has identified seven areas of well-being.

The Government of Flanders offers in each of these areas of well-being a specific service such as, for instance, instruction programs or information sessions for employees.

Read about Flanders, its Public administration, Government and Parliament on the website.

The Toolbox, developed by the European Commission, aims to support, guide and encourage the member states to build public administrations that will create prosperous, fair and resilient societies. It is intended as a reference and resource, not a prescription or a panacea, by signposting readers to existing EU policies and international practices, illustrated by almost 170 inspirational case studies.

Also the Flemish Government is mentioned as case study in the toolbox in chapter 2: Embedding ethical and anti-corruption practices. Kristien Verbraeken, the integrity officer of the Flemish Government, talked about the Flemish approach to embed the integrity programme at the launch of the toolbox on the 19th of May.

Download the toolbox.

Regulation should be of a good quality. Good quality regulation meets the following eight criteria.

De Belgische regelgeving overheidsopdrachten is gebaseerd op Europese regelgeving. Die regelgeving is van toepassing op alle overheden in België, ook de Vlaamse overheid.

De Vlaamse overheid besteedt daarbij steeds meer aandacht aan het gebruik van elektronische middelen om de opdrachten efficiënt uit te besteden en aan het verduurzamen van haar overheidsopdrachten.

The graph shows the number of tenders per public procurement per month. The development in the number of tenders per public procurement provides information about whether the ease of access to public procurements is increasing or decreasing for tenderers. The graph shows absolute figures.

Detailed figures


Tenders per public procurement

 The number of tenders per public procurement per month and for the selected policy area.

The Government of Flanders aims – via the key project ‘Modern HR Policy’ (within the context of the Multiyear Program ‘Decisive Governance’) – to realize its strategic vision by means of five HR objectives: mobility, employability, employee reward policy, labor organization, and leadership.

Process management covers all of the coordinated activities that are oriented towards the efficient and effective establishment and set-up, execution, management, and improvement of the business processes.

E-notification provides the necessary functionality to the contracting government in order to draft electronic notices and support documentation (specifications, forms etc). Such electronic documentation is generated to comply with existing standards and is published on several publications sites.

During the preparation of their publication on e-notification, the contracting government can also decide to activate the use of e-tendering which supports the submission of electronic tenders and the electronic opening.

Since the spring of 2009, most entities of the Flemish government have been making use of the electronic publication platform known as e-notification. All government contracts, orders and commissions above the European threshold values are visible on this platform. As from 1 January 2011, e-notification is the official national publication platform. Companies can find all the Belgian public procurement notices on this platform.

In this online platform, everybody can gather information (preliminary contract notices, contract notices and contract award notices) about on-going public procurements.

On 8 December, the second meeting of the Belgian coaching network was held. It was a fascinating meeting which featured fascinating discussions on trends in executive coaching. Possible definitions of internal coaching and the strategic position of coaching in organisations were discussed in greater detail. In addition, plenty of interesting information was exchanged about entity-specific approaches to internal coaching.  It was also agreed to develop concrete cooperation, to join forces and to exchange knowledge in order to make further growth possible.


The Government of Flanders holds a great number of real properties, not only to accommodate its own departments and services but equally, and primarily, in relation to the social and economic functionality of and within the region of Flanders.

The Government of Flanders is pursuing the development of an integrated and effective integrity policy. A consistent and consequent integrity policy is, indeed, bound to positively influence the trust and confidence of citizens and companies in the workings of the Government of Flanders.

Public Governance department 
Boudewijnlaan 30, bus 30
1000 Brussels
T +32 2 553 72 02

Questions in relation to the organization should be sent by means of the contact form. A response will be forthcoming as quickly as possible.

On the 8th and 9th of June 2015, Kristien Verbraeken (2nd left), integrity officer of the Flemish government, was invited bij the OECD to give two workshops for Slovakian colleagues in Bratislava.

Around 50 top managers and HR specialists of all ministeries of the Slovak government took part in this two-day event. The workshops from Flanders focussed on the management of conflict of interests and integrity training as instrument to promote public sector integrity. Also integrity experts of the Netherlands, Poland and the OECD shared their experiences and good practices.  

More information.

On 20 January 2006, the Government of Flanders adopted in principle the establishment of Regulatory Quality Units within the policy areas of the Flemish administration.

De Vlaamse overheid maakt gebruik van een aantal instrumenten voor het beheersen van de regelgeving. Deze instrumenten zijn o.a. de reguleringsimpactanalyse (RIA), de regelgevingsagenda, de cellen Wetskwaliteit, de compensatieregel voor administratieve lasten, de kwaliteitsverbetering van formulieren.

The Government of Flanders aims to be a decisive government at all policy levels. A government that makes things easy for its customers, more specifically the citizens, organisations and companies. A government that serves its customers as quickly as possible and communicates in a transparent way. A government which makes its data and the information it manages for citizens and companies available, whenever possible, and opens them up to these citizens and companies. In other words, a government that pursues an open data policy, and subsequently creates growth and innovation in both the public and private sectors.

The Flemish government has opted for the use of the federal e-procurement applications and has concluded an agreement to this effect with the federal government. For the digital announcement and publication of government contracts, use will be made of e-notification. For the electronic submission and receipt of tenders and candidacies, use will be made of e-tendering.

Binnen de Vlaamse overheid is een gemeenschappelijke visie op het personeelsbeleid ontwikkeld. De Vlaamse overheid staat als werkgever voor heel wat uitdagingen. Deze uitdagingen vragen om een HR-strategie die toelaat het personeel flexibel in te zetten en mobiliteit stimuleert.

E-tendering offers to contracting government a collaborative e-procurement environment for organizing their tender-related activities. Provides the tools for supporting the management of a tender dossier covering the visualisation, modification, submission, qualification, opening of a tender.

Tendering includes the following core activities:

On 2 November, 7 top civil servants started the coaching master class in cooperation with the Nederlandse Rijksoverheid.

During the next few months they will be primed to become internal coaches in the Flemish public administration. As an initial practical assignment they will coach 7 HR Business Partners of the Flemish public administration in their (new) roles.

For what concerns facility management, the entities of the Government of Flanders can call upon 'Het Facilitair Bedrijf' that ensures that other services of the Government of Flanders can fully concentrate on their core assignments.

The Flemish Government Architect’s team has to contribute, through long-term vision and in consultation with different administrations and involved external parties, towards policy preparation and execution of the architectural strategy of the Flemish Community, with the aim of helping to create a high quality architectural environment (buildings, infrastructure, landscape) in Flanders.

The Department of Public Governance and the Department of Welfare, Public Health and Family were present at the 5th CAF Users' Event at the end of September 2012. Together they presented their vision and experience on managing targets and measuring impact. Concrete examples from daily practice made their story tangible for the public. Watch their presentation here (link is external)Read more (link is external).

The central point of contact is one of the pillar stones of the whistleblower system that is in place at the Flemish government authorities and it is open to both members of staff and to the public (citizens and businesses, everyone who has a concern regarding the Flemish government authorities).

1.      Regulatory agenda

The regulatory agenda is a publicly available list of planned new regulation or changes to existing regulation.

2.      Compensation rule

With the compensation rule for administrative burdens, the Flemish administration has been asking, since 2005, that attention be paid to administrative burdens when drawing up new regulation. Every increase or reduction in administrative burdens that has an important social impact must be measured.

3.      Regulatory impact analysis (RIA)

The regulatory impact analysis or RIA is a set of logical steps to be followed in the preparation of a policy measure.

Since 2005, the RIA has been a compulsory step in the approval procedure of regulation (Flemish Parliament Acts and Government of Flanders Decrees) at the initiative of the Government of Flanders.

4.      Legal sources

De Vlaamse overheid biedt ondersteuning bij het uitvoeren van een samenhangend beleid inzake de lokale en provinciale besturen, het stedenbeleid, het diversiteitsbeleid en het inburgeringsbeleid.

From 4 till 6 March 2015 the Dutch National Integrity Office (BIOS) organized a meeting that laid the basis for a European Network of Integrity Practitioners (ENIP). The practitioners are working for a national or regional integrity entity. The network focuses on the public sector and arose from the need to exchange knowledge and experiences with international colleagues in promoting integrity. 

The first meeting was a great success. An important goal of this meeting was to jointly explore and shape the new partnership.  An action agenda is also prepared for the coming year: striking was that the entities face the same issues, underlining the usefulness and necessity for structural exchange. Substantive themes discussed at this first meeting concerned 'whistleblowing' and the involvement of civil society organizations with integrity and anti-corruption programs.

The next meeting of ENIP will be hosted by the Flemish co-founders in October 2015. The Integrity Office of the Flemish government authorities are currently working on the programme of this three-day meeting. 

The Government of Flanders attaches great importance to sustainable development, and this in a number of different domains. Sustainable public procurements are public contracts whereby the Tendering Authority integrates environmental, social, and economic criteria into all the phases of its public commissions.



12 Jun 2015

On the 8th and 9th of June 2015, Kristien Verbraeken (2nd left), integrity officer of the Flemish government, was invited bij the OECD to give two workshops for Slovakian colleagues in Bratislava.

22 May 2015

The Toolbox, developed by the European Commission, aims to support, guide and encourage the member states to build public administrations that will create prosperous, fair and resilient societies.